Updated October 2026
Most Kenyan custom bakers ask for a cake deposit by M-Pesa before they start your order. At Norie's Cake Atelier, a 50% deposit to 0711 536 504 confirms your date, and the balance is due before pickup or delivery. Here is why deposits exist, how to pay safely and what happens if your plans change.
Why bakers ask for a deposit
A custom cake is made for one customer only. The baker buys ingredients, blocks out baking and decorating time and turns down other orders for that slot. If a customer disappears, the cake cannot be sold to anyone else. The deposit protects that time and those ingredients, and it confirms that you are serious about the booking.
How our M-Pesa deposit works
- Send your order on WhatsApp, or build it on the order page, which shows the total and the 50% deposit.
- We confirm the design, date and final total.
- Pay 50% by M-Pesa to 0711 536 504.
- Send the M-Pesa confirmation message on WhatsApp.
- Pay the balance before pickup or delivery.
Example deposits
| Order | Total | 50% deposit |
|---|---|---|
| 1kg vanilla + topper | KES 2,700 | KES 1,350 |
| 1.5kg red velvet + edible print | KES 4,600 | KES 2,300 |
| 2kg Snickers + drip | KES 7,000 | KES 3,500 |
Paying safely
- Only pay to the number shown on our website and menu: 0711 536 504.
- Check the name on the M-Pesa confirmation before you send.
- Be careful of anyone who messages you from a different number claiming to be us and asking for payment elsewhere.
- Keep your M-Pesa message until the cake is delivered.
Refunds and date changes
Deposits are non-refundable, because work and ingredients are committed from the moment you book. Date changes are free with 72 hours' notice, so if your event moves, tell us early and we will move your cake.
When is the balance due?
Before pickup at Machakos Celebration Centre or before the cake leaves for delivery. Delivery fees (KES 300 to 500 in Machakos town, by distance elsewhere) are added to the balance.
What if you need to cancel?
If the event is cancelled altogether, tell us as soon as you can. The deposit is not refunded, but early notice lets us talk through moving the order to a later date instead.
Rush orders
Orders needed in under 48 hours carry a 10 to 15% rush charge, and the deposit is 50% of the new total.
What you are paying a deposit on
| Range | 1kg | 1.5kg | 2kg |
|---|---|---|---|
| Classic (vanilla, lemon, orange, pineapple, coconut, strawberry, blueberry, bubblegum) | KES 2,500 | KES 3,600 | KES 4,800 |
| Signature (red velvet, cookies & cream, lemon blueberry, strawberry shortcake, piña colada, salted caramel) | KES 2,800 | KES 4,100 | KES 5,300 |
| Premium: nutty caramel | KES 3,000 | KES 4,400 | KES 5,700 |
| Premium: chocolate fudge, chocolate caramel, choc chip | KES 3,200 | KES 4,600 | KES 6,100 |
| Premium: chocolate mud | KES 3,300 | KES 4,800 | KES 6,300 |
| Premium: carrot with cream cheese | KES 3,400 | KES 4,900 | KES 6,500 |
| Premium: Snickers | KES 3,500 | KES 5,100 | KES 6,700 |
| Trendy: passion fruit & coconut | KES 2,800 | KES 4,100 | KES 5,300 |
| Trendy: coffee mocha | KES 3,000 | KES 4,400 | KES 5,700 |
| Trendy: Biscoff | KES 3,300 | KES 4,800 | KES 6,300 |
| Trendy: hazelnut chocolate | KES 3,500 | KES 5,100 | KES 6,700 |
Source: Norie's Cake Atelier cake menu, October 2026. Cakes larger than 2kg are priced by weight.
Pastries to go with the cake
For bigger groups or a dessert table, our pastry menu stretches a cake further: classic cupcakes KES 150 each (box of 6 for KES 850, 12 for KES 1,650), signature cupcakes KES 200, classic fudge brownies KES 150, loaded brownies KES 200, stuffed cookies KES 180, cinnamon rolls KES 250, glazed doughnuts KES 100, and dessert cups such as tiramisu, Biscoff cheesecake, tres leches and banana pudding at KES 300 each (box of 4 for KES 1,100). Mini cupcakes are KES 100 each with a minimum of 12.
Allergies and dietary needs
Our cakes and pastries contain gluten, eggs and dairy, and may contain nuts. Please tell us about any allergy when you order. We would rather tell you honestly that something is not suitable than risk a guest's health.
Keeping the cake in good shape
- Carry the box flat on the floor of the car or on a level seat, never on a lap or by the sides.
- Keep it out of direct sun; buttercream softens quickly on a hot dashboard.
- If the event is many hours away, refrigerate the cake and take it out about 30 minutes before serving.
- Name one person to receive the cake and check it on arrival.
Add-ons included in your total
| Add-on | Price |
|---|---|
| Extra filling layer, cream cheese filling or frosting, fresh fruit between layers | +KES 300 each |
| Chocolate or caramel drip | +KES 300 |
| Sprinkles, meringue or macarons | +KES 300 to 600 |
| Fresh flowers | +KES 400 to 800 |
| Gold leaf or dust | +KES 300 |
| Fresh berry topping | +KES 400 |
| Message topper / acrylic topper | +KES 200 / +KES 250 |
| Edible image print | +KES 500 |
| Fondant figures | +KES 500 to 1,500 |
Booking terms in brief
- Order at least 3 days ahead; custom designs need 7 days; wedding and multi-tier cakes need 3 to 4 weeks.
- Rush orders under 48 hours cost 10 to 15% more, subject to availability.
- A 50% M-Pesa deposit to 0711 536 504 confirms your date; the balance is due before pickup or delivery. Deposits are non-refundable, and date changes are free with 72 hours' notice.
- Pickup is at Machakos Celebration Centre. Delivery within Machakos town is KES 300 to 500; further away is priced by distance.
- Cakes contain gluten, eggs and dairy, and may contain nuts. Mention allergies when you order.
More: how to order a custom cake and cake prices in Kenya.
Frequently asked questions
How much deposit do I pay for a cake?
50% of the total, by M-Pesa to 0711 536 504.
Is the cake deposit refundable?
No. Date changes are free with 72 hours' notice.
When do I pay the balance?
Before pickup or delivery.
Which number do I pay to?
Only 0711 536 504, as shown on our website and menu.
Do I pay a deposit for small orders?
Yes, every order is confirmed with a 50% deposit.
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