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FAQs

Questions, answered

Everything you might want to know before ordering.

Booking policies · Delivery · Sizes guide

Questions we get asked

What areas do you deliver to?

Nairobi, Syokimau, Athi River, Mlolongo, Makueni (Wote), Kitengela, Konza, Joska, Kangundo, Tala, Matuu, Kathiani, Masii, Emali and Sultan Hamud. You can also collect in Machakos.

How much does a custom cake cost?

Prices start from the amounts on our Cakes & Prices page and depend on size, design and finish. Every custom cake is quoted individually.

How far in advance should I order?

At least [PLACEHOLDER] days for most cakes and [PLACEHOLDER] weeks for wedding cakes.

Do I need to pay a deposit?

Yes, a deposit secures your date. See our booking policies.

How many people will my cake serve?

See our cake sizes and servings guide. An 8 inch round cake gives roughly 14 to 20 party slices.

Which flavours do you offer?

Vanilla bean, rich chocolate, red velvet, lemon and carrot & spice, plus requests. [PLACEHOLDER: confirm flavour list]

Can I order on WhatsApp?

Yes. Our WhatsApp link opens a message template so you can fill in your cake type, date, servings, flavour and town.

Do you make eggless or allergen-free cakes?

Please ask. Our kitchen handles common allergens, so we cannot guarantee allergen-free cakes. [PLACEHOLDER: eggless options]

Can I collect my cake?

Yes, from our atelier in Machakos at an agreed time.

What if I need to cancel?

Our cancellation terms are set out on the booking policies page.

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